About Us

LifeCare Residences is a luxury retirement home provider with residences in London and Hampshire. We’re redefining later life with luxury and independence, in vibrant communities designed around you.

Rooted in values, inspired by you

LifeCare Residences began with a straightforward belief: retirement should be a lifestyle, never a compromise. Since opening our first luxury retirement community in New Zealand, we’ve spent over 30 years redefining what elegant, fulfilling later living can look like – we take care of everyday tasks, providing exceptional service and peace of mind, so our residents can spend their time doing what they love.

We’re a family-owned business, not a corporate chain – an ethos that brings a personal touch to everything we do. Our goal is simple: to create communities that enhance and fulfil the lives of our residents.

why choose us?

Join a thriving community

Unlike others selling apartments in empty buildings, you’ll be welcomed into fully established, vibrant communities where friendships flourish and life is lived to the fullest from day one.

Family feel

Warm, personal service from a dedicated team. You’re known, supported, and always welcomed as part of the family.

Beautifully located

Our communities at Battersea Place and Grove Place are perfectly placed – near parks, villages, or city life – balancing tranquillity with world-class culture and convenience.

Community

Life is better shared. Our villages foster real connection, belonging, and purpose at every stage.

Respect

We honour every individual’s independence, preferences, and dignity in everything we do.

Excellence

From design to service, we go above and beyond to deliver to the highest standards, every day.

Wellbeing

Wellness is woven into daily life, supporting physical, mental, and emotional health in meaningful ways.

meet the team

Neville Cook

Chairman

Neville’s appointment to the Board represents the continuation of the Cook Family legacy, having been involved with retirement communities throughout his life. Neville is responsible for all the Cook Family’s aged care and property investments. Neville was previously Development Director of LifeCare Residences and successfully delivered flagship assets Remuera Rise in NZ and Battersea Place in London. Prior to this, he worked for several years in NZ for high-end hotel and apartment developers.

Daniel Cook

Executive Director

Daniel is responsible for LifeCare Residences’ investment and growth strategy in the UK. Daniel has a strong background in corporate finance, with experience consulting in both private and public sectors for Deloitte. In this capacity, he primarily advised on financial and strategic matters, including tax, accounting, corporate finance, and operation of finance functions.

Alan Edwards

Non-Executive Director

Alan is a Professional Director, Investor and Leader in the Retirement Village and Aged Care Sector in New Zealand. Within the Lifecare Residences family, he is the Chairman of Lifecare Residences (NZ) Limited and Deputy Chairman of Renaissance Holdings (NZ) Limited, the parent company. He is also directly invested in two new villages growing in Auckland (The Botanic) and Christchurch (The Sterling). Formerly, Alan was the Chief Executive of Metlifecare Limited and brings experience across governance, operations, sales, marketing and financial management.

Gary Heather

Director of Operations and Sales

Gary was appointed to the Board having successfully led LifeCare’s UK retirement villages and nursing homes as Chief Operating Officer for nearly four years. His Board role will provide independent oversight and constructive challenge and support to the Executive Directors. He has a wealth of experience in people management, as well as specialist skills in sales and marketing winning several quality accreditations including Investors in People and ISO 9001:2000.

RECOGNISED FOR EXCELLENCE

With over 30 years’ experience and a family-led approach, we’ve earned the confidence of residents and their loved ones.

Recognised for outstanding service across leading lifestyle and care industry awards. CQC rating of ‘Good’ across all three services.

We directly employ our teams to ensure consistent care, hospitality, and attention to detail across our services.

Founding members of The Associated Retirement Community Operators (ARCO). Recommended by healthcare specialists and consultants for our compassionate care and thoughtfully designed environments.

News & Press

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ARCO

We are both a founding and leading member of the industry association, ARCO (Associated Retirement Community Operators), which promotes integrated retirement communities for older people. ARCO was formed in September 2012 and seeks to ensure that all members provide a high-quality service to their customers and residents.

We are an Approved Operator under the ARCO Consumer Code. We aim to meet and exceed their standards of service and compliance and are constantly striving to drive the retirement community industry to higher levels of quality and probity. For more information on ARCO, please visit their website www.arcouk.org. The ARCO Consumer Code is available to view at www.arcouk.org/arco-consumer-code.